Connect Google Sheets
Connect your Google account once, then choose which bots append their submissions to a spreadsheet.
Google Sheets connects at the account level, not per bot: sign in once from Integrations, and turn sync on for whichever bots you want. Each bot picks its own spreadsheet, so different bots can write to different sheets under the same Google login.
Connect your Google account
Do this once — every bot you later turn sync on for shares this same connection.
Open Integrations
From the dashboard sidebar, go to Integrations and find the Google Sheets card.
Press Connect
Google asks you to sign in and approve access. Meerlume requests permission to see spreadsheet names (to build the picker) and to read and write values — never anything else in your Drive.
You're back on Integrations, connected
The card now shows Connected, with a toggle for every bot on your account.
One Google account, many bots
You only sign in once. Turning sync on for a second or third bot reuses the same connection — no second Google sign-in.
Turn sync on for a bot
Flip a bot's toggle either from the Google Sheets card on Integrations, or from that bot's own Settings → Integrations section — both control the same thing.
Switch the toggle on
If this is the first time this particular bot has synced, a picker opens right away.
Choose a spreadsheet
Pick any spreadsheet your Google account can edit. Meerlume writes to the first sheet/tab in it — there's no second choice for which tab.
Done
From the next submission onward, that bot appends a row automatically: submission id, submitted time, contact, channel, status, then one column per question your flow asks — using the question's own wording, not its internal id.
Reused sheets are safe
Pointing two bots at the same spreadsheet (or reusing one you already track something else in) is fine — Meerlume reads the existing header row first and only ever adds columns it needs, never replaces what's already there.
Turning off and disconnecting
Switching a bot's toggle off stops new rows for that bot only — every other bot's sync, and the account connection itself, are untouched. Rows already written stay on the spreadsheet.
Disconnect from the Google Sheets card on Integrations to revoke the account connection entirely. This turns off every bot's sync at once. If another Meerlume account happens to share the same Google login, disconnecting here never affects their connection.
Related guides
Continue with the next part of the setup once this step is stable.
Triage submissions in the inbox
Read what customers sent, change status, reply or take over the chat, approve or reschedule bookings, and archive — keep follow-up moving without getting buried.
Manage contacts
See everyone who has reached your bots, search across them, and open a contact for their full history of submissions and bookings.
Create your first bot
Start from a plain-language description or a template, generate a first draft, and understand what guests can do before signing up.